Order Cancellation Information

We realize mistakes can be made and orders sometimes need to be canceled or modified. If you'd like to cancel or change an order for any reason, please contact us via and make sure to include your order number. Alternatively, call as soon as possible.

We offer a 60 day money-back guarantee that your products will be as described in their descriptions. All our toner and inkjet cartridges are guaranteed to be free of defects and have a 2 year long shelf life. All products are brand new and factory sealed unless clearly stated otherwise.

Our order-fulfillment system is designed to get orders shipped and on their way to our customers quickly and efficiently. As a result, we cannot change or cancel an order once it has already entered the shipping process. If your order cannot be cancelled, and you are unhappy with it, simply return it to according to our 60 day money back return policy.

reserves the right to cancel any order that appears suspect or fraudulent. All fraudulent transactions will be reported to proper authorities.